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Deputy Ward Manager

2 months ago


StokeonTrent, Stoke-on-Trent, United Kingdom University Hospital of North Midlands NHS Trust Full time

About the Role

The Deputy Ward Manager will be responsible for the management of the clinical areas, including assessment of care needs, development, implementation, and evaluation of programs of care. The successful candidate will participate in innovation and evidence-based nursing practice through professional leadership and supporting the clinical team in close liaison with the Sister/Charge Nurse and the Senior Staff Nurse for Quality.

Main Responsibilities

  • Facilitate communication, ensuring clear responsibilities are identified within the multi-professional team.
  • Exchange verbal and written information with patients, staff, and carers, requiring tact and diplomacy.
  • Deputise for the Sister/Charge Nurse at Directorate/Divisional meetings and working groups.
  • Address patient concerns on the ward/department and work with the Patient Advisory and Liaison Service (PALS) and patient forums.
  • Participate in the resolution of complaints/adverse incidents and implement action plans to prevent re-occurrence.

About Us

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country, serving around three million people. We are proud to be a specialist centre for major trauma for the North Midlands and North Wales.

We are committed to being a diverse and inclusive employer, fostering a culture where all staff feel valued and respected. We invest in, support, and develop our staff, which has a direct impact on the quality of care we deliver.