Front Office Lead

3 days ago


Belfast, United Kingdom Miller Group Global Limited Full time
Job Overview: Miller Group Global Limited is seeking an experienced Night Manager to join our team. As a Night Manager, you will be responsible for overseeing front office operations, managing staff, and ensuring that all guests receive exceptional service and attention.

Main Responsibilities:
  • Lead a team of staff during night shifts and ensure that they are performing their duties effectively.
  • Manage front office operations, including reception, room assignments, and guest requests.
  • Handle guest complaints, resolve issues, and provide solutions.
  • Monitor and maintain cleanliness of front office areas, including lobbies, corridors, and rooms.
  • Process guest payments, manage cash handling, and balance till at the end of each shift.


We offer a competitive salary and benefits package, including a generous annual bonus and opportunities for career advancement. If you have a passion for delivering exceptional customer service and are looking for a challenging role, please apply.

Salary: The estimated salary for this position is £32,000 - £40,000 per annum, depending on experience.
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