Account Coordinator

2 weeks ago


Kettering, Northamptonshire, United Kingdom Barratt Developments Full time
Job Summary

We are seeking a highly skilled and customer-focused Account Coordinator to join our team at Barratt Developments. As an Account Coordinator, you will play a crucial role in delivering exceptional customer service and ensuring the timely delivery of bedroom furniture to our customers.

Key Responsibilities
  • Provide exceptional customer service to all customers, ensuring a welcoming and professional experience.
  • Respond to all customer enquiries and process quotes and orders in line with our Service Level Agreement.
  • Develop and maintain close and effective working relationships with internal colleagues and customers.
  • Manage regional accounts, ensuring all information is proactively gathered and installation works are completed as required.
  • Ensure all paperwork is up to date and required reports are completed within deadlines.

Requirements
  • Customer-focused with exceptional communication skills.
  • Driven, organised, and self-motivated with good time management skills.
  • Ability to work in a fast-paced busy environment with the ability to quickly analyse, manage, and make the correct decision independently.
  • Strong MS Office skills required.

Our Company and Benefits
We've been nationally recognised as a 5-star housebuilder since 2010 for supplying high-quality homes for all generations. We want the best people in the industry to help us shape the future of building. We have tailored opportunities for apprentices, graduates, experienced professionals, and ex-Armed Forces personnel to come and help us stay one step ahead, and build the homes that Britain needs. We are building an organisation where anyone with drive and talent can pursue the career they want. We are building a culture where anyone, regardless of gender, race, sexuality, disability, background, or any other characteristic, can progress and be proud to work for us. Barratt adopts a hybrid way of working which assumes that where roles allow, our office-based colleagues divide their time between working in the office, on our construction sites and sales offices, and working from home, as the role dictates. We recognise the many benefits that an effective hybrid working culture brings to both the Company and our colleagues. As part of working for Barratt Developments PLC and specifically for this role, we offer:
  • Competitive Salary
  • Competitive Bonus Scheme
  • Private Medical Scheme – Single Cover
  • 26 days' holiday (increase by 1 day for every 3 years' continuous service up to 29 days)
  • Choice of Flexible Benefits
  • Enhanced Family Friendly Policies

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