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Support Secretary

2 months ago

StokeonTrent, Stoke-on-Trent, United Kingdom University Hospital of North Midlands NHS Trust Full time

About the Role

We are seeking a highly organized and detail-oriented Support Secretary to join our team at University Hospitals of North Midlands NHS Trust. As a Support Secretary, you will play a vital role in providing administrative support to our medical team, ensuring the smooth operation of our department.

Key Responsibilities

  • Manage clinics, diaries, and meetings for our medical team
  • Retrieve and type clinic letters, utilizing digital dictation software
  • Apply and understand RTT policy, ensuring compliance and accuracy
  • Handle telephone and other communications with sensitivity and confidentiality
  • Liaise with the medical team and appointments department to arrange, cancel, or alter clinical commitments
  • Develop and implement office and secretarial practices to improve service delivery

Requirements

  • Good general education, including GCSE or equivalent in English and Mathematics
  • Relevant experience in a similar secretarial role within the NHS
  • Audiotyping skills and experience working with medical terminology
  • Effective interpersonal skills, with a positive mindset and ability to work in a fast-paced environment

About Us

University Hospitals of North Midlands NHS Trust is a leading healthcare provider, serving around three million people across the North Midlands and North Wales. We are committed to delivering high-quality patient care and are proud of our diverse and inclusive workforce.