Apprenticeship Contract Manager
3 weeks ago
Join our team at Wates, a leading family-owned development, building, and property maintenance company in the UK.
About the Role:
We are seeking an experienced and skilled Apprenticeship Contract Manager to join our team in Hammersmith. As a key member of our social housing contract team, you will be responsible for delivering high-quality service to our residents.
Key Responsibilities:
- Manage the responsive repairs function to ensure consistent performance against targets.
- Ensure high-quality service is provided with the management of work scheduling in accordance with company procedures, standards, and SLAs.
- Represent Wates at client and resident performance meetings as requested by the Operations Manager.
- Monitor quality of work through inspection, inspection reports, analysis of key performance indicators, and analysis of customer satisfaction surveys.
About Wates:
We are proud to be recognised as Gold Investors in People and as a Disability Confident employer. Our values are built around creating thriving places, a thriving planet, and thriving people.
What We Offer:
We offer a competitive salary and a range of benefits, including opportunities for professional development and growth.
How to Apply:
If you are a motivated and experienced professional looking for a new challenge, please submit your application.
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