Legal Service Desk Analyst
4 weeks ago
Legal Service Desk Analyst Opportunity
VIQU Ltd is seeking a skilled Legal Service Desk Analyst to provide IT support for a 3-month contract in Bristol. The ideal candidate will have recent IT Service Desk experience within the legal sector and strong knowledge of ITIL practices.
Key Responsibilities:
- Triage and resolve service desk tickets, including non-law firm specific and law firm specific issues.
- Provide IT support for Windows 10/11, Service Now, and law firm applications such as iManage.
- Implement ITIL practices and ensure excellent diagnostic and resolution skills.
- Work with Active Directory, Multi Factor Authentication, and Microsoft Office applications (M365).
Requirements:
- Recent IT Service Desk experience within the legal sector.
- Strong knowledge of ITIL practices and Service Now.
- Law firm applications such as iManage.
- Windows 10/11 administration and support.
- Active Directory experience.
- Multi Factor Authentication.
- Excellent diagnostic and resolution skills.
What We Offer:
This is a fantastic opportunity for the right Legal Service Desk Analyst to join VIQU Ltd initially on a 3-month contract with the possibility of extension. The successful candidate will be required to work onsite in Bristol.
To discuss this opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant.
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