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About FCMS
FCMS is a social enterprise that provides health and wellbeing services. We are passionate about delivering high-quality services to our patients and callers.
Job Summary
We are seeking a skilled Receptionist to join our team at the Fleetwood Urgent Treatment Centre. As a Receptionist, you will be the first point of contact for patients, visitors, and enquiries. You will be responsible for operating the reception, booking patients into our services, and completing non-clinical triages.
Key Responsibilities
- Meet and greet patients, visitors, and enquiries
- Complete non-clinical triages with patients
- Book patients into our services
- Liaise with healthcare professionals
- Record information on IT systems and spreadsheets
- Answer phone calls and respond to enquiries
- Perform administrative tasks, including photocopying and scanning
Requirements
- Follow safe working practices and comply with local safety policies and procedures
- Ensure confidentiality and maintain good relationships with staff
- Contribute to the identification of own training needs and participate in relevant in-service training
What We Offer
As a Receptionist at FCMS, you will have the opportunity to work in a dynamic and supportive team environment. You will be expected to adhere to our policies and procedures and maintain a clean and confidential reception desk.
Disability Confident Employer
FCMS is a Disability Confident Employer and guarantees to interview all disabled applicants who meet the minimum criteria for the vacancy.
