Key Account Manager

5 days ago


ClactononSea, Essex, United Kingdom Dura Composites Full time
Job Description

This role plays a vital part in the success of our company, focusing on driving sales and achieving profit targets through a structured sales process for multiple products in the sector. As a Rail Sales Key Account Manager, you will be responsible for converting marketing and sales leads into qualified opportunities and generating quotes within our CRM system.

You will proactively create new opportunities by reaching out to past, current, and potential customers, deeply understanding their needs to influence, educate, and support contractors and subcontractors involved in bespoke projects. Strong relationships across the supply chain are essential, enabling you to offer tailored solutions that align with our manufacturing capabilities.

Sector Sales Targets:

  • Support the Sector Manager in achieving sales and profit targets by meeting individual targets set by the Sector Sales Manager.
  • Provide weekly updates on opportunities, projects, values, and material needs during Traction meetings, sharing this information with your Line Manager to help manage stock levels for optimal project delivery.

Customer Support and Relationship Building:

  • Manage leads in the CRM system, qualify them, and deliver timely, accurate quotes with necessary documentation, such as technical drawings, to support customer decision-making.
  • Ensure timely customer support, addressing and resolving any client issues, and assisting team members when needed.
  • Build relationships with clients to convert leads into orders, prioritising face-to-face visits but utilising video calls or phone calls as needed, with email follow-ups to confirm discussions.

Skills and Qualifications:

  • Possesses a clear understanding of the company and departmental vision.
  • A minimum of 5 years' experience in the Rail Industry sector.
  • Relevant technical product sales knowledge and experience are advantageous.

Compensation and Benefits:

We offer an attractive compensation package, including a basic salary range of £43,000 - £55,000 per annum (depending on experience), plus potential to earn up to 20% of basic salary through our Net Profit Gain Share Bonus System (NPGSBS) after one year's service. Additionally, you will receive a car allowance or a company-provided vehicle, fully expensed mobile phone, laptop & accessories, 20 days annual leave, and more.


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