Client Care Specialist
3 days ago
We are seeking a skilled Client Care Coordinator to join our team at Onebright. As a Client Care Coordinator, you will play a vital role in supporting our clients and providing exceptional customer service.
Key Responsibilities- Answer client queries over the phone and provide proactive administrative support.
- Manage a portfolio of cases and maintain regular contact with clients, customers, and therapists.
- Utilize Microsoft software suite to efficiently manage administration tasks.
- Minimum 1 year's experience in customer service or a customer-facing environment.
- Competency in managing administration tasks within Microsoft software suite.
- Ability to travel to our Head office 3 days a week.
At Onebright, we provide mental health and wellbeing solutions to individuals and organizations. Our team of experts delivers clinical excellence in mental health across the UK, working with over 3,000 clinicians in 49 languages to support over 55,000 people annually.
Our Benefits- Employee Assistance Program
- Private Company Pension
- Rewards Gateway accessing Onebright discounted services and offers.
- Technology package supplied to support you at home.
- Holiday Purchase Policy
- Free on-site parking
- Hybrid working
- Onebright is committed to delivering in line with 'safer recruitment' principles and requires a Credit Check and DBS check for the successful candidate.
- We are an equal opportunities employer and welcome applications from all qualified candidates.
- Please note that all applicants must be legally entitled to accept and perform work in the UK.
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