Key Holder

4 weeks ago


Bicester, Oxfordshire, United Kingdom Estée Lauder Companies Full time

Job Summary:

The Estée Lauder Companies is seeking a Key Holder to support the Store Manager and Assistant Manager in ensuring the smooth and efficient running of the store. This role is ideal for an ambitious and self-motivated individual looking for a progressive career in the retail beauty industry.

Key Responsibilities:

  • Support the Store Manager and Assistant Manager in maintaining a high level of customer service and sales performance.
  • Lead by example and use coaching and mentoring skills to develop the sales team.
  • Ensure accurate cash reconciliation and manage store opening and closing procedures.
  • Develop and implement sales strategies to drive business growth and improve customer engagement.

Requirements:

  • Previous retail operations experience, including cash reconciliation and store opening/closing procedures.
  • Supervisory experience, including coaching and mentoring others to achieve sales and customer service targets.
  • A passion for delivering exceptional customer service and a strong understanding of the retail beauty industry.
  • Excellent communication and interpersonal skills, with the ability to work effectively in a team environment.

What We Offer:

  • A competitive industry salary and commission scheme eligibility.
  • Annual leave and family leave, as well as product discount and staff product concession monthly credit spend allowance.
  • Mental health wellbeing initiatives, including the Unmind app and employee assistant programme.
  • Benefits platform with exclusive discounts and offers, as well as work-life connections and employee assistance programme.

About Us:

The Estée Lauder Companies is a people-first company, respecting and caring for our employees, communities, and consumers. We are committed to being the most inclusive and diverse beauty company in the world, and we strive to be the employer of choice for diverse talent and the brand of choice for our global consumers.


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