Senior Service Desk Engineer
6 days ago
We are seeking a highly skilled Senior Service Desk Engineer to join our team. As a Senior Service Desk Engineer, you will be responsible for providing technical support and guidance to our Service Desk team.
Key Responsibilities- Dealing with escalations from the Service Desk
- Completion of BAU work
- Guidance and coaching of other Service Desk members
- Shift lead when required in the absence of management
- Knowledge of technologies including Active Directory and Citrix
- Experience in a leadership capacity
- Ability to work to guided SLA and communicate with a team
- Excellent interpersonal skills and ability to adapt to any given circumstances
- ITIL background
- Excellent company bonus structure based on personal performance
- Company pension scheme
- 25 days holiday, bank holidays & birthday off
- Life assurance
- Development and training opportunities for career progression
- Eye care + free gym membership
- Company events and lunches
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Senior Service Desk Engineer
4 days ago
Stratford-upon-Avon, Warwickshire, United Kingdom Searchability Full timeAbout the RoleWe are seeking a highly skilled Senior Service Desk Engineer to join our team. As a Senior Service Desk Engineer, you will be responsible for providing technical support to our customers and resolving complex technical issues.Key ResponsibilitiesDealing with escalations from the Service DeskCompletion of BAU workGuidance and coaching of other...
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Senior Service Desk Engineer
4 days ago
Stratford-upon-Avon, Warwickshire, United Kingdom Searchability Full timeAbout the RoleWe are seeking a highly skilled Senior Service Desk Engineer to join our team. As a Senior Service Desk Engineer, you will be responsible for providing technical support to our customers and resolving complex technical issues.Key ResponsibilitiesDealing with escalations from the Service DeskCompletion of BAU workGuidance and coaching of other...
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Senior Service Desk Engineer
3 days ago
Stratford-upon-Avon, Warwickshire, United Kingdom Searchability Full timeAbout the RoleWe are seeking a highly skilled Senior Service Desk Engineer to join our team. As a Senior Service Desk Engineer, you will be responsible for providing technical support and guidance to our team members, as well as leading shifts and managing escalations.Key ResponsibilitiesDealing with escalations from the Service DeskCompletion of BAU...
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Senior Service Desk Engineer
3 days ago
Stratford-upon-Avon, Warwickshire, United Kingdom Searchability Full timeAbout the RoleWe are seeking a highly skilled Senior Service Desk Engineer to join our team. As a Senior Service Desk Engineer, you will be responsible for providing technical support and guidance to our team members, as well as leading shifts and managing escalations.Key ResponsibilitiesDealing with escalations from the Service DeskCompletion of BAU...
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Senior Service Desk Engineer
3 days ago
Stratford-upon-Avon, Warwickshire, United Kingdom Searchability Full timeAbout the RoleWe are seeking a highly skilled Senior Service Desk Engineer to join our team. As a key member of our service desk team, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesEscalate and resolve complex technical issues in a timely mannerLead and mentor junior team...
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Senior Service Desk Engineer
3 days ago
Stratford-upon-Avon, Warwickshire, United Kingdom Searchability Full timeAbout the RoleWe are seeking a highly skilled Senior Service Desk Engineer to join our team. As a key member of our service desk team, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesEscalate and resolve complex technical issues in a timely mannerLead and mentor junior team...
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Software Service Desk Analyst
3 weeks ago
Stratford-upon-Avon, Warwickshire, United Kingdom The Portfolio Group Full timeJob SummaryThe Portfolio Group is seeking a highly skilled and customer-focused Service Desk Analyst to join our team. As a Service Desk Analyst, you will be the first point of contact for our clients, providing technical support and resolving issues in a timely and professional manner.Main ResponsibilitiesTechnical Support: Provide technical support to...
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IT Service Desk Professional
3 weeks ago
Stratford-upon-Avon, Warwickshire, United Kingdom The Portfolio Group Full timeJob SummaryThe Portfolio Group is seeking a highly skilled and customer-focused Service Desk Analyst to join our team. As a Service Desk Analyst, you will be the first point of contact for our clients, providing technical support and resolving issues in a timely and professional manner.Main ResponsibilitiesTechnical Support: Provide technical support to...
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IT Service Desk Professional
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Stratford-upon-Avon, Warwickshire, United Kingdom Axis Europe Full timeJob SummaryWe are seeking a highly motivated and customer-focused Digital Support Specialist to join our team at Axis Europe. As a key member of our internal IT department, you will be responsible for providing first-line support to our large user base, resolving technical issues, and working collaboratively with our Technology and Systems Teams.Key...
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IT Service Desk Professional
3 weeks ago
Stratford-upon-Avon, Warwickshire, United Kingdom Axis Europe Full timeJob SummaryWe are seeking a highly motivated and customer-focused Digital Support Specialist to join our team at Axis Europe. As a key member of our internal IT department, you will be responsible for providing first-line support to our large user base, resolving technical issues, and working collaboratively with our Technology and Systems Teams.Key...
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Service Desk Analyst
2 weeks ago
Stratford-upon-Avon, Warwickshire, United Kingdom The Portfolio Group Full time{"title": "Service Desk Analyst", "description": "Job SummaryWe are seeking a skilled Service Desk Analyst to join our team at The Portfolio Group. As a Service Desk Analyst, you will be responsible for providing technical support to our customers, troubleshooting issues, and ensuring that our HR software is running smoothly.Main ResponsibilitiesProvide...
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Service Desk Analyst
2 weeks ago
Stratford-upon-Avon, Warwickshire, United Kingdom The Portfolio Group Full time{"title": "Service Desk Analyst", "description": "Job SummaryWe are seeking a skilled Service Desk Analyst to join our team at The Portfolio Group. As a Service Desk Analyst, you will be responsible for providing technical support to our customers, troubleshooting issues, and ensuring that our HR software is running smoothly.Main ResponsibilitiesProvide...
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Service Desk Analyst
6 days ago
Stratford-upon-Avon, Warwickshire, United Kingdom The Portfolio Group Full timeJob Title: Service Desk Analyst - Chat and EmailWe are seeking a highly skilled Service Desk Analyst to join our team in Manchester City Centre. As a Service Desk Analyst, you will be responsible for providing exceptional customer service to our clients, troubleshooting technical issues, and ensuring that our HR software solution is running smoothly.Main...
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Service Desk Analyst
5 days ago
Stratford-upon-Avon, Warwickshire, United Kingdom The Portfolio Group Full timeJob Title: Service Desk Analyst - Chat and EmailWe are seeking a highly skilled Service Desk Analyst to join our team in Manchester City Centre. As a Service Desk Analyst, you will be responsible for providing exceptional customer service to our clients, troubleshooting technical issues, and ensuring that our HR software solution is running smoothly.Main...
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Order Desk Coordinator
7 days ago
Stratford-upon-Avon, Warwickshire, United Kingdom HR EMPLOYMENT BUREAU LIMITED Full timeJob Title: Order Desk CoordinatorTemporary PositionLocation: Irlam/M44Working Hours: Monday - Friday, 9-5:30PM with opportunity for 2pm - 10pm shiftHourly Rate: £14.00This is a temporary contract with potential for long-term or permanent position.Our client is seeking a Customer Service professional with experience in Telecoms/Engineering sector.Key...
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Order Desk Coordinator
7 days ago
Stratford-upon-Avon, Warwickshire, United Kingdom HR EMPLOYMENT BUREAU LIMITED Full timeJob Title: Order Desk CoordinatorTemporary PositionLocation: Irlam/M44Working Hours: Monday - Friday, 9-5:30PM with opportunity for 2pm - 10pm shiftHourly Rate: £14.00This is a temporary contract with potential for long-term or permanent position.Our client is seeking a Customer Service professional with experience in Telecoms/Engineering sector.Key...
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Order Desk Coordinator
5 days ago
Stratford-upon-Avon, Warwickshire, United Kingdom HR EMPLOYMENT BUREAU LIMITED Full timeJob Title: Order Desk CoordinatorTemporary PositionLocation: Irlam/M44Working Hours: Monday - Friday, 9-5:30PM with opportunity for 2pm - 10pm shiftHourly Rate: £14.00This is a temporary contract with potential for long-term or permanent position.Our client is seeking a Customer Service professional with experience in Telecoms/Engineering sector.Key...
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Order Desk Coordinator
5 days ago
Stratford-upon-Avon, Warwickshire, United Kingdom HR EMPLOYMENT BUREAU LIMITED Full timeJob Title: Order Desk CoordinatorTemporary PositionLocation: Irlam/M44Working Hours: Monday - Friday, 9-5:30PM with opportunity for 2pm - 10pm shiftHourly Rate: £14.00This is a temporary contract with potential for long-term or permanent position.Our client is seeking a Customer Service professional with experience in Telecoms/Engineering sector.Key...
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IT Service Desk Analyst
2 weeks ago
Stratford-upon-Avon, Warwickshire, United Kingdom Coaction Recruitment Ltd Full timeJob Summary:We are seeking an experienced IT Service Desk Analyst to join our team at Coaction Recruitment Ltd. As an IT Service Desk Analyst, you will be responsible for providing technical support to our clients and ensuring that their IT needs are met.Key Responsibilities:Provide technical support to clients via phone, email, and in-person Troubleshoot...
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IT Service Desk Analyst
2 weeks ago
Stratford-upon-Avon, Warwickshire, United Kingdom Coaction Recruitment Ltd Full timeJob Summary:We are seeking an experienced IT Service Desk Analyst to join our team at Coaction Recruitment Ltd. As an IT Service Desk Analyst, you will be responsible for providing technical support to our clients and ensuring that their IT needs are met.Key Responsibilities:Provide technical support to clients via phone, email, and in-person Troubleshoot...