Order Desk Coordinator

5 days ago


StratforduponAvon, Warwickshire, United Kingdom HR EMPLOYMENT BUREAU LIMITED Full time
Job Title: Order Desk Coordinator

Temporary Position

Location: Irlam/M44

Working Hours: Monday - Friday, 9-5:30PM with opportunity for 2pm - 10pm shift

Hourly Rate: £14.00

This is a temporary contract with potential for long-term or permanent position.

Our client is seeking a Customer Service professional with experience in Telecoms/Engineering sector.

Key Responsibilities:
  • Take calls and queries from Providers and Engineers
  • Work closely with Field Support teams and internal teams to update on order/installation progress
  • Update Salesforce CRM system and live trackers
  • Prepare daily and weekly reports to internal teams
  • Keep customers updated throughout installation process
  • Efficient case management and dealing with cases through to completion
  • Previous Customer Service/Administration/Co-ordination experience required
  • Experience with CRM, ideally Salesforce, and Microsoft Office
  • Attention to detail essential for data checking

Our client is looking for a motivated and organized individual to join their team.



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