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Order Desk Coordinator

2 months ago

StratforduponAvon, Warwickshire, United Kingdom HR EMPLOYMENT BUREAU LIMITED Full time
Customer Service Co-ordinator

We are seeking a highly skilled and experienced Customer Service Co-ordinator to join our team at HR Employment Bureau Limited. As a key member of our team, you will be responsible for providing exceptional customer service to our clients and stakeholders.

Key Responsibilities:
  • Manage customer inquiries and resolve issues in a timely and professional manner.
  • Work closely with internal teams to update on the progress of orders and installations.
  • Update the Salesforce CRM system and live trackers.
  • Prepare daily and weekly reports for internal teams.
  • Communicate effectively with customers throughout the installation process.
  • Efficiently manage cases from start to completion.
Requirements:
  • Previous experience in customer service, administration, or coordination.
  • Proficiency in using a CRM system, ideally Salesforce.
  • Excellent communication and problem-solving skills.
  • Attention to detail and ability to work in a fast-paced environment.

This is a temporary contract with the possibility of leading to a long-term or permanent position. If you are a motivated and organized individual with a passion for delivering exceptional customer service, we encourage you to apply.