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IT Service Desk Analyst
2 months ago
Job Summary:
We are seeking an experienced IT Service Desk Analyst to join our team at Coaction Recruitment Ltd. As an IT Service Desk Analyst, you will be responsible for providing technical support to our clients and ensuring that their IT needs are met.
Key Responsibilities:
- Provide technical support to clients via phone, email, and in-person
- Troubleshoot and resolve technical issues in a timely and efficient manner
- Collaborate with internal teams to resolve complex technical issues
- Develop and maintain knowledge of IT systems and technologies
- Provide excellent customer service and support
Requirements:
- 2+ years of experience in IT support or a related field
- Strong technical skills and knowledge of IT systems and technologies
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
What We Offer:
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- Collaborative and dynamic work environment
About Coaction Recruitment Ltd:
Coaction Recruitment Ltd is a leading recruitment agency specializing in IT and technology staffing. We are committed to providing exceptional service and support to our clients and candidates.
