Administrative Support Specialist

4 weeks ago


Chichester, West Sussex, United Kingdom GB035 Mercer (UK) Limited Full time

About the Role

We are seeking an experienced Administrative Support Specialist to join our Protections team in Chichester. As a key member of our team, you will provide administrative support to our clients and colleagues, ensuring the smooth delivery of our services.

Key Responsibilities

  • Support the consulting team in gathering, organising, entering and analysing data to be used for various client projects
  • Partner with internal/ external stakeholders to achieve the best service for client
  • Deal with client and member queries (verbal and written), with support as appropriate in line with service level agreements
  • Champion continuous improvement within your team/location
  • Develop and maintain appropriate technical and market knowledge
  • Quality check work for junior colleagues
  • Attend client meetings as required
  • Act as a training and technical referral for colleagues

Requirements

  • Previous administrative experience in a professional services environment
  • A good understanding of Microsoft applications such as Excel, Word and Outlook
  • Excellent written and oral communication skills
  • Ability to work with numbers
  • Excellent planning and organisation skills with the ability to work to deadlines
  • Ability to work on own and as a team player, establishing good rapport with clients and colleagues

About Us

GB035 Mercer (UK) Limited is a world leader in workplace health and benefits. We operate in 135 countries, bringing together a broad spectrum of expertise to help clients navigate the complex world of people risks, cost management and employee benefits.



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