Delivery and Sales Operations Assistant
4 days ago
Kemp Recruitment Ltd seeks a highly organised and administratively skilled individual to assist our Sales and Delivery Teams. This role offers a unique opportunity to contribute to the success of our sales and delivery functions.
Responsibilities:
- Manage the importation and delivery of special vehicles from Holland and other suppliers.
- Provide exceptional customer service to internal and external stakeholders.
- Support Internal Teams: Assist Senior Delivery Co-Ordinator, Delivery Co-Ordinators, and Area Sales Managers.
- Respond to customer enquiries via phone/email, escalating when necessary.
- Manage vehicle order processing, purchase orders, and tracking shipments as part of the Supplier Liaison function.
- Investigate and complete jobs, meet departmental KPIs, escalate issues as required for Work in Progress (WIP) Management.
- Compile and distribute weekly/monthly reports, including delivery schedules.
- Update and communicate changes to stakeholders as part of Delivery Schedule Monitoring.
- Maintain accurate customer and vehicle records across systems (LIST, VPS, Super Office).
- Support stock-checks for vehicles and equipment on-site.
Key Requirements:
- Strong organisational and multitasking skills.
- A high level of attention to detail and ability to work independently or in a team.
- Excellent communication and interpersonal skills.
- Ability to challenge processes and suggest improvements.
- A strong administrative background.
- Proficiency in Microsoft Office (Outlook, Word, Excel, Teams).
We are offering a competitive salary of £25,000, based in Halifax.
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