Operations Manager

5 days ago


Leeds, Leeds, United Kingdom Biffa Full time
At Biffa, we're dedicated to delivering exceptional customer service and operational excellence. As a key member of our team, you'll play a vital role in managing the day-to-day operations of our Depot, ensuring seamless execution of our business objectives.

**Key Responsibilities:**

* Provide leadership and guidance to the traffic dispatcher team, ensuring efficient and effective management of depot operations
* Collaborate with fleet management to optimize vehicle availability and ensure smooth operations
* Develop and implement strategies to improve operational performance, safety, and customer satisfaction
* Manage seasonal challenges, such as Bank holidays and Christmas holidays, to ensure optimal resource allocation and customer needs
* Ensure adherence to health and safety protocols, including H&S induction and training, operating procedures, near miss reporting, and emergency procedures
* Utilize route planning software, such as Route Monkey or DPS (LogiX), to optimize routes and improve efficiency

**What We Offer:**

* A dynamic and inclusive work environment that values diversity, equity, and inclusion
* Opportunities for professional growth and development
* A chance to be part of a team that's changing the way people think about waste

**About Us:**

Biffa is a leading waste management company dedicated to providing innovative solutions for businesses. We're committed to making a positive impact on the environment and our communities.
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