Operations Manager

5 days ago


Leeds, Leeds, United Kingdom Biffa Full time
At Biffa, we're dedicated to delivering exceptional customer service and operational excellence. As a key member of our team, you'll play a vital role in managing the day-to-day operations of our Depot, ensuring seamless execution of our business objectives.

**Key Responsibilities:**

* Provide leadership and guidance to the traffic dispatcher team, ensuring efficient and effective management of depot operations
* Collaborate with fleet management to optimize vehicle availability and ensure smooth operations
* Develop and implement strategies to improve operational performance, safety, and customer satisfaction
* Manage seasonal challenges, such as Bank holidays and Christmas holidays, to ensure optimal resource allocation and customer needs
* Ensure adherence to health and safety protocols, including H&S induction and training, operating procedures, near miss reporting, and emergency procedures

**Requirements:**

* Experience with route planning software, such as Route Monkey or DPS (LogiX)
* Local geographical knowledge and transport legislation
* Waste industry knowledge, including relevant laws

**Why Biffa?**

We're committed to creating a diverse and inclusive work environment that values different perspectives and ideas. Our team is passionate about making a positive impact on our communities and the environment. If you're a motivated and results-driven individual who shares our values, we'd love to hear from you.
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