Customer Service Ambassador
2 weeks ago
About the Role
We are seeking a highly skilled and enthusiastic individual to join our team as a Host/Hostess at ISS. As a key ambassador for our company, you will be responsible for creating a positive experience for guests and colleagues alike.
Key Responsibilities
- Provide exceptional customer service at all times, ensuring a warm and welcoming environment for all visitors.
- Engage with guests to answer their queries about the site and operations, providing accurate and helpful information.
- Build knowledge of the environment and promote the various destinations, food services, and activities available.
- Foster relationships and build rapport with guests and colleagues, creating a positive and inclusive atmosphere.
- Identify opportunities for innovation and improvement, sharing ideas to enhance the workplace experience and culture.
- Act as an advocate for the business, sharing knowledge of the site's workspaces, facilities, and culture during tours.
About You
We are looking for a team player with excellent customer service skills, a social and welcoming personality, and the ability to work independently. You should have experience working with relevant systems, such as Excel and Word.
About ISS
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. We understand every aspect of the user experience and are committed to doing business the right way, taking our corporate responsibility seriously. Our passion is people, and we offer a challenging and exciting career in an organisation with people at its heart.
Our Values
We are proud to be a diverse and inclusive employer, welcoming all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation, or educational background.
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