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Customer Service Ambassador
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our branch, you will be responsible for delivering exceptional customer service to our clients, ensuring their rental experience is seamless and enjoyable.
Key Responsibilities- Provide outstanding customer service to clients face-to-face and over the phone
- Process rental agreements, calculate quotations, and manage customer relationships
- Assist with vehicle checks, maintenance, and repairs
- Collaborate with other departments to ensure seamless operations
- Competitive salary and bonus structure
- 30 days holiday, inclusive of bank holidays
- Contribution to Group Personal Pension Scheme
- Access to Thrifty Savings platform for employee discounts
- Funded summer and Christmas events
- Cycle to Work Scheme
- Discounted car hire rates
We are looking for a hardworking individual with excellent communication skills, a strong attention to detail, and the ability to work independently in a fast-paced environment. Ideally, you will have experience in the service industry and hold a full-valid driving license.
Working with UsAt Thrifty Car & Van Rental, we pride ourselves on delivering exceptional customer service and driving success through teamwork and dedication. Our comprehensive fleet and commitment to excellence have made us one of the leading rental companies in the UK. We offer a wide range of career opportunities and a secure working environment.
