Customer Service Representative

4 weeks ago


West Drayton, Greater London, United Kingdom AccorHotel Full time

As a Reception Agent/Team Member at AccorHotel, you will be the first point of contact for our guests, setting the tone for their entire stay. Your exceptional service skills will ensure a memorable experience for our visitors.

Key Responsibilities:

• Greet and check-in guests, responding to their requests and settling accounts with a smile.

• Take the initiative to add a personalized touch to each guest's stay.

• Promote our hotel facilities and services, always looking for ways to enhance the guest experience.

What We Offer:

• Employee benefit card with discounts at AccorHotel worldwide

• Learning programs through our Academies

• Opportunities to develop your talent and grow within the property and across the world

• Ability to make a difference through our Corporate Social Responsibility activities like Planet 21



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