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Host/Hostess Ambassador

2 months ago

West Midlands, United Kingdom ISS Full time

About the Role

We are seeking a charismatic and customer-focused individual to join our team as a Host/Hostess. As a key ambassador for ISS, you will be responsible for creating a positive experience for guests and colleagues alike.

Key Responsibilities

  • Provide exceptional customer service and build rapport with guests and colleagues
  • Engage with guests' queries and promote the various destinations, food services, and activities
  • Take opportunities to foster relationships and build rapport with guests and colleagues
  • Keep an eye out for innovations or improvements to the workplace, site experience, and culture
  • Emanate a positive energy during tours and advocate for the business by sharing your knowledge of the site's workspaces, facilities, and culture

About You

We are looking for someone with fantastic customer service skills, a social and welcoming personality, and the ability to engage with everyone professionally. You should be a team player who can confidently work independently and consider others, with a drive to help wherever you can.

About ISS

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. We understand every aspect of the user experience and are committed to doing business the right way, taking our corporate responsibility very seriously. Our passion is people, and we offer a challenging and exciting career in an organisation with people at its heart.

What We Offer

We offer a competitive salary, a positive and inclusive work environment, and opportunities to develop and grow with our company. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we would love to hear from you.