Restaurant Host/hostess

3 weeks ago

West London, London, United Kingdom Royal Garden Hotel Full time
We have an exciting opportunity for an experiencedRestaurant Host/essto join our team.

Exceptional food is an essential ingredient of the Royal Garden Hotel experience and we are looking to recruit a Host/ess to support the reopening of our new restaurant, by ensuring the highest possible service is provided at all times, being the first and last contact with the guests. Building relationships with guests in order to ensure their return visit and a portfolio of regular clients.

This position will help bring to life our new restaurant concept where provenance is a produce driven modern British restaurant where seasonality is celebrated in comfort and style. Cooking is heartfelt, wholesome and we treat our beautiful ingredients with the respect and care that they deserve From farm to fork

Who are we?

The Royal Garden Hotel strives to be internationally recognised as five-star destination hotel, which offers excellent value where distinction in service comes naturally. We are located in Kensington High Street, side-by-side to Kensington Palace and Park.

When joining the Royal Garden team, you will be part of a professional, dedicated and enthusiastic environment, where we ensure that you will have a unique individual experience, from onboarding, learning and development to career progression - we are here to support you throughout your journey.

Key responsibilities:

  • Always be available to deal with guests enquiries, either in person or over the telephone.
  • Assists and manages all group dining enquiries and communicates all information to relevant team members including kitchen though creation of function sheets. This includes collection and management of all associated deposits.
  • Ensures the reservation system / book is filled in correctly and kept in good order.
  • Draws up table plans as and when required.
  • Checks the table layout is correct prior to service.
  • Menu and name card printing.
  • Ensures the guest cloak room is kept in good order.
  • Ensures that all relevant collateral for promotions etc. is fully stocked and prominently displayed.

You will have:

  • Exacting attention to detail
  • Confident and professional
  • Strong organisational skills
  • Genuine passion and enthusiasm

Whats in this for you?

We offer a wide range of benefits and have excellent opportunities for career advancement and development and provide exceptional training programmes for all employees as well as supervisors and managers:

  • Staff Accommodation available at a reduced rate, within walking distance from the hotel
  • 1 day (paid - contractual hours) per year to volunteer for a cause you support, in addition to annual holiday leave
  • Interest free season ticket loan
  • Friendly and creative working environment with great development opportunities
  • 28 holidays pro-rata per year (including bank holidays)
  • Discounted food and beverage rates to dine in our restaurant
  • Free meals provided on duty

If you are interested in this position and have the full right to work in the UK, please send us a copy of your CV.

Job Types: Full-time, Permanent


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