IT Support Systems Specialist
3 weeks ago
Salary: £62,000 per annum
FPSG Connect is a leading provider of 24/7 support services in Central Scotland. We are seeking experienced Server / Systems Support Engineers to join our highly regarded Security Cleared team.
This is an exciting opportunity for skilled professionals to become key members of our shift team, providing advanced technical expertise to ensure full availability and the highest level of support possible.
The successful candidate will have experience in optimising processes for improved efficiency, increasing customer satisfaction, and enhancing their own skills and those of their colleagues.
A strong team working mentality is crucial as all members of the team work together to maintain Service Level Agreements and deliver against customer KPIs.
The role involves delivering unparalleled customer service, being a reliable go-to for the organisation outside of core business hours, and performing scheduled planned change work outside of core business hours.
The ideal candidate will have proven experience in infrastructure technology analysis, data analysis, and technical knowledge.
We offer excellent rewards packages, shift allowance, and other earning potential, making this a fantastic opportunity to work with a top employer in a welcoming and challenging environment.
We are Disability Confident and neurodiverse aware, committed to creating an inclusive workplace.
Required skills and qualifications include SC or DV Clearance, a minimum Bachelor's degree in a relevant field, and relevant work experience in industry.
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