Rapid Solutions Consultant
3 weeks ago
We are seeking an experienced professional to support our Personal Shopping team in delivering exceptional service to discerning clients.
A seasoned sales and service expert is required to provide a unique shopping experience while meeting sales targets.
The ideal candidate will deliver outstanding customer satisfaction, ensuring customers receive personalized attention throughout their shopping journey.
Main Responsibilities:
- Nurture relationships with high-net-worth clients to generate new business opportunities.
- Stay commercially aware and adapt to changing customer needs.
- Monitor customer satisfaction and suggest improvements to enhance the overall shopping experience.
- Collaborate with stakeholders on store events and commercial initiatives.
- Represent Selfridges Personal Shopping at public events, promoting our brand and products.
- Maintain high standards of customer care and housekeeping, preparing client rooms and providing exceptional service.
Salary Range: £40,000 - £60,000 per annum (dependent on experience), based on industry standards and location.
About Us: The Retail Appointment Live is a leading provider of exclusive shopping experiences. Our Personal Shopping team delivers exceptional service to discerning clients, and we are committed to providing a world-class shopping experience.
Requirements:
- Proven sales and service expertise.
- Excellent communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Familiarity with luxury retail and high-end customer service.
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