Ecommerce Solutions Consultant
3 weeks ago
We are seeking a highly skilled Ecommerce Solutions Consultant to join our team at Visualsoft Ltd.
As a Senior Digital Solutions Professional, you will play a key role in providing exceptional digital solutions that empower our clients' businesses.
You will work closely with our Solutions Director, Sales, and Technical teams to support the design and implementation of advanced technical solutions that meet client requirements.
This role is critical in the pre-sales phase, scoping projects, and ensuring the successful delivery of solutions. Additionally, you will be responsible for client relationship management, project success, coaching other consultants, and driving long-term business growth.
Key Responsibilities- Pre-Sales and Sales Support: Lead the technical and solutions aspects of pre-sales activities, including product demonstrations, technical positioning, and responses to proposals.
- Client Consultation and Requirements Gathering: Engage with clients to gather detailed requirements, define business objectives, and understand the overall project scope. Collaborate with Commercial and Technical teams to ensure solutions meet client needs and align with internal capabilities.
- Solution Design and Documentation: Develop robust solution architectures and create technical documentation that outlines assumptions, risks, and requirements.
- Project Management and Client Success Support: Work with the Project Management and Client Success teams to ensure solutions are effectively implemented and meet client expectations. Manage and prioritise multiple projects, ensuring timely delivery and coordination between teams.
- Coaching and Development of Solutions Consultants: Mentor and support junior Solutions Consultants, sharing best practices, providing guidance on complex projects, and helping them develop their technical and client-facing skills. Lead by example, fostering a collaborative team environment and supporting the development of high-performing consultants within the organisation.
- Extensive proven experience in a technical consulting or pre-sales role, ideally within Ecommerce or a digital agency.
- Familiarity with system integrations, API usage, technical documentation, and writing comprehensive proposals.
- Experience with headless commerce, decoupled architectures, and platforms such as Magento, Salesforce, or BigCommerce.
- Competitive basic salary
- Unlimited paid holidays
- Fully flexible working to give you a great work-life balance
- Your choice of top-spec tech - Mac or PC
- Health Assured Assistance Programme
- Free eye tests and flu jabs
- VS Perks, have a monthly treat on us; from Amazon vouchers, Playstation credits, Birchbox to Just Eat there's something for everyone
- Free breakfast, fruit, hot and cold drinks and protein shakes
- Friday afternoon drinks to wind down for the weekend
- Pension scheme to help you save for the future
- Cycle to work scheme
- Discounts across our brands
- Regular team social events
- Training & development
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