Solutions Consultant

4 months ago

Manchester, United Kingdom Zoho Corporation B.V. Full time

As a Solutions Consultant, you will be closely working with Account Managers on key accounts on **up-sell** and **cross-selling** opportunities in the UK. You will need to identify the opportunities by understanding the technological gaps in the customers' business and drive the adoption of the Zoho's suite of products to meet their requirements.

You will be the customers' internal Champion by working across functions like Pre-sales, Compliance & Product Management. You will be diligently working with them over months, nurturing and building relationships that get us to - **"It's a deal".**

You should be very proficient about our products by having learnt them inside-out, handling everything from integrations, web-hooks, to middleware APIs. We believe that we will only be successful if our customers are, and if they are able to drive the value and ROI from their investment in our technology.

**Responsibilities**:

- Collaborate closely with Account Managers to align product offerings with customer needs and address technological gaps in their current stack, devising solutions using product capabilities and third-party components.
- Interface with diverse audiences, encompassing business users, developers, architects, IT operations professionals, and senior stakeholders, elucidating the value proposition of Zoho Products.
- Take charge of technical activities including requirement analysis, feasibility assessment, validation, and product demonstrations.
- Lead Proof of Concepts (POCs) and technical bootcamps, whether conducted on-site or remotely.
- Manage RFIs/RFPs by orchestrating collaboration across multiple internal teams as necessary.
- Serve as the Single Point of Contact (SPOC) for the customer, coordinating with various internal teams such as Pre-sales, Compliance, Product Management, Engineering, and Support as required.
- Deliver product presentations at various events, including conferences, seminars, webinars, etc.

**Benefits**:

- This is a full-time position with a 40-hour working week
- 25 annual leave days
- Permanent contract
- Attractive and competitive salary
- Pension contributions
- An entrepreneurial and supportive environment with opportunities for career progression into senior and leadership roles.
- Opportunity to work with and learn from teams in marketing, account management, solution engineering and partnerships management
- Travel expenses to meet with customers
- Macbook and additional screens for your WFH setup
- A vibrant international environment
- Continuous personal & professional development opportunities

It is important for the applicant to hold a national or EU passport, have a valid work authorisation and be within commutable distance.

Join Zoho Corporation Europe today and be part of a company that is revolutionising the way businesses operate. Together, let's shape the future of business software

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