Mergers and Acquisitions Research Specialist
4 days ago
We are seeking an experienced Operational Research Analyst to join our team at Expert Employment. As a key member of our Post Sales Services team, you will play a crucial role in further developing our clients' Field Services business systems across Europe.
The ideal candidate will have a strong understanding of field equipment repair, maintenance, and services operations, as well as data analysis skills, including SQL reporting. You will be responsible for analysing the Service Operations business needs and identifying opportunities for improvement.
Key Responsibilities:
- Document and map Equipment Services delivery processes.
- Develop Field Service Management documentation, including requirements documents, use cases, user stories, workflows, test scenarios, test cases, training materials, etc.
- Engage with the Service team and the IT team to develop and maintain reports, dashboards, and forecasts using Power BI and other data analysis tools.
Requirements:
- Strong analytical experience supporting a Service process.
- Experience of Field Service Management systems.
- SQL report writing experience.
- Manufacturing, Aerospace, Biotech, Defence or similar capital equipment services knowledge or processes and workflows.
- Bachelor's degree in Business, IT, engineering, or a related field.
- Good conceptual, analytical, and communication skills.
- Power BI or similar analytical tools.
What We Offer:
As a valued member of our team, you will have the opportunity to work on challenging projects, develop your skills, and contribute to the growth and success of our clients' Field Services business.
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