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Customer Service Specialist

1 month ago


St Helens, St. Helens, United Kingdom Stonegate Group Full time
Location: St Helens Town Centre

We're looking for a skilled Customer Service Specialist to join our team at The Sefton. As a key member of our hospitality team, you will be responsible for providing exceptional customer service and ensuring that every guest has a memorable experience.

About the Role:
- Provide warm and welcoming service to all guests
- Prepare and serve high-quality food and drink
- Make recommendations that enhance the guest experience
- Maintain a clean and safe environment for guests and colleagues

Requirements:
- Be at least 18 years old (as the role involves the sale of alcohol)
- Possess excellent communication and interpersonal skills

What We Offer:
- Competitive salary (£8-10 per hour)
- Flexible working hours
- VIP entry to our pubs and bars
- 25% off food and drink in over 800 sites
- Early access to earned wages
- Opportunities for career development and growth

About Us:
The Sefton is part of the Stonegate Group, a leading operator of pubs, bars, and late-night venues in the UK. Our brands are diverse and well-known, including Slug & Lettuce, Be At One, and Popworld.