Customer Service Associate

24 hours ago


St Helens, St. Helens, United Kingdom ENGINEERINGUK Full time
About the Role

We are seeking a talented Customer Care Colleague to join our team in providing exceptional customer service and support. As a key member of our retail store, you will be responsible for creating a welcoming environment for customers and delivering outstanding service.

Key responsibilities include:

  • Providing excellent customer service, answering queries, and resolving issues in a timely manner
  • Working effectively within a team to achieve sales targets and improve customer satisfaction
  • Maintaining a high level of product knowledge and staying up-to-date with new products and promotions
  • Contributing to a positive and inclusive store environment by demonstrating Tesco's values and behaviors

This is an excellent opportunity to join a dynamic and supportive team where you can develop your skills and progress your career. Our competitive salary starts at £12 per hour, with opportunities for flexible working and career advancement.

What We Offer

In addition to a competitive salary, we offer a range of benefits including:

  • Holiday starting at 20 days plus a personal day rising to 22 days after 12 months (plus Bank holidays)
  • Request flexible working from day one
  • Get 10% off and 15% at pay day weekends - save up to £2,000 a year with your Colleague Clubcard with an additional card to share with family outside your home
  • Access to free wellbeing services with a range of resources to support your mind, body, and life
  • Life cover of five times your pay and an award-winning pension with matching contributions up to 7.5%
  • Benefits to suit you, choose what you use - from discounts and shares to cycle to work schemes
  • Uniform provided and policies to support you for all of life's moments, big and small
  • Access to our colleague networks providing a space for colleagues to come together from a range of backgrounds


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