Customer Service Visual Merchandising Specialist

4 days ago


St Helens, St. Helens, United Kingdom Marks and Spencer Full time

About the Role

We are seeking a skilled Customer Assistant Visual Merchandiser to join our team at Marks and Spencer. This is an exciting opportunity for someone who is passionate about delivering exceptional customer experiences and creating visually appealing store displays.

As a Customer Assistant Visual Merchandiser, you will play a crucial role in ensuring that our stores are always looking their best. You will be responsible for implementing seasonal window displays, maintaining high standards of presentation, and working closely with colleagues to achieve sales targets.

The ideal candidate will have excellent styling skills, a good level of product knowledge, and strong communication skills. You will also need to be able to work effectively in a fast-paced environment and be proactive in identifying opportunities to improve customer satisfaction.

Key Responsibilities

  • To deliver a great shopping experience for customers, putting customers before tasks every time.
  • To be the voice of our customer to help us continually improve.
  • To deliver seasonal window implementation.
  • To deliver 'best in town' standards through presentation standards, VM principles, availability, and keeping the store clean and tidy.
  • To work alongside C&H colleagues to ensure correct implementation of POS each season.
  • To serve customers efficiently and brilliantly well - on the shop floor and at service points.
  • To utilize all digital tools and communication channels to do the job.

What We Offer

We offer a competitive salary of £25,000-£30,000 per annum, depending on experience, plus benefits including a pension scheme, life insurance, and access to discounts on M&S products. In addition, we offer a range of training and development opportunities to help you progress your career.

Location

This role is based in one of our retail stores, with the possibility of flexible working arrangements. We are committed to providing a safe and inclusive work environment for all employees.



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