Street Homeless Hub Operations Manager

1 day ago


London, Greater London, United Kingdom London Borough of Richmond upon Thames and London Borough of Wandsworth Full time
About the Role

We are seeking an experienced and enthusiastic individual to support the Assessment Hub Manager in the day-to-day management of our new Street Homeless Assessment Hub. This role is a fantastic opportunity to make a real difference in the lives of people experiencing street homelessness.

The successful candidate will be responsible for managing and coordinating support for residents, ensuring the Hub is a safe and welcoming place for staff and clients alike, and maintaining relationships with voluntary agencies and partners.

This role requires a strong understanding of housing and support needs of homeless individuals, as well as experience working with challenging client behaviour and supporting staff in doing the same.

Key responsibilities include:

  • Managing and coordinating resident support
  • Maintaining a safe and welcoming environment
  • Ensuring service meets contract requirements

Salary: £45,000 - £55,000 per annum.

Essential Qualifications, Skills and Experience
  • Knowledge of housing and support needs of homeless individuals
  • Experience working with challenging client behaviour
  • Ability to build constructive relationships with internal and external contacts


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