Oracle EPM Incident Resolution Specialist

2 days ago


Sheffield, Sheffield, United Kingdom Liberty Global Full time

About the Role:

We're looking for an experienced Oracle EPM Incident Support Lead to join our team at our Business Centre in Bradford. As a key member of our Finance Systems team, you will be responsible for providing first-level support and coordination for all Finance Systems service and application platforms.

Key Responsibilities:

  • Provide support for Incidents and Change Management requests for EPM applications
  • Assess problem trends, identify root causes, and use judgment in recommending practical approaches to solve real problems

What You'll Need:

  • Experience in managing several platforms/systems and ability to easily switch between them and keep the overview
  • Strong communication skills and fluent in English (verbal & written)
  • Knowledge of support process, service desk operations, business processes, and technical components

Benefits:

  • Competitive salary: £50,000 - £60,000 per annum
  • Access to our online learning platform to continue to develop and grow your career with us
  • The chance to join an innovative, fast-paced, and passionate team


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