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Food and Beverage Team Leader

2 months ago

Worcester, Worcestershire, United Kingdom National Trust Full time

About the Role

We are seeking a highly motivated and customer-focused Food and Beverage Team Leader to join our team at Croome, a 730-acre estate in Worcestershire. As a key member of our hospitality team, you will be responsible for delivering exceptional customer service and ensuring that our visitors have a memorable experience.

Key Responsibilities

  • Provide day-to-day support to your team, ensuring they are consistently delivering great service to our customers.
  • Supervise the induction and training of colleagues, helping to build a team dedicated to great service and customer satisfaction.
  • Work closely with the kitchen team to prepare food and ensure that all displays and signs are accurate and appealing.
  • Lead by example, demonstrating a positive 'can-do' attitude and a passion for delivering outstanding customer service.

What We Offer

As a Food and Beverage Team Leader with the National Trust, you will enjoy a range of benefits, including:

  • A competitive salary of £22,698.
  • A comprehensive pension scheme.
  • Free entry to National Trust places for you, a guest, and your children (under 18).
  • Rental deposit loan scheme.
  • Season ticket loan.
  • EV car lease scheme.
  • Perks at work discounts.
  • Holiday allowance up to 32 days relating to length of service.
  • Flexible working whenever possible.
  • Employee assistance programme.
  • Free parking at most Trust places.

About Us

The National Trust is a charity that protects and preserves historic sites and green spaces across England, Wales, and Northern Ireland. We are committed to creating an inclusive culture where everyone feels welcome and valued. If you share our values and are passionate about delivering exceptional customer service, we would love to hear from you.