Advancement Services Manager

6 hours ago

Rotherham, Rotherham, United Kingdom Welcome Break Full time
About the Role

We are seeking a highly motivated and experienced Advancement Services Lead to join our team at Welcome Break. As a key member of our management team, you will be responsible for leading a team of supervisors to deliver exceptional customer service and drive sales growth.

Key Responsibilities
  • Lead a team of supervisors to achieve sales targets and deliver excellent customer service
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Collaborate with other departments to ensure seamless operations and effective communication
  • Monitor and analyze sales data to identify trends and areas for improvement
  • Provide coaching and training to team members to enhance their skills and knowledge
Requirements
  • Proven experience in a retail or hospitality management role
  • Excellent leadership and communication skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Strong analytical and problem-solving skills
  • Passion for delivering exceptional customer service
What We Offer
  • Competitive salary and benefits package
  • Opportunities for career progression and professional development
  • Flexible working hours and a supportive team environment
  • Employee discounts and rewards
  • Access to training and development programs
About Welcome Break

Welcome Break is one of the UK's leading motorway service operators, with 59 service areas and 31 hotels across the UK. We are committed to delivering exceptional customer service and providing a welcoming environment for our customers.

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