Food and Beverage Team Leader

6 days ago


StainesuponThames, Surrey, United Kingdom Mercure Staines upon Thames Lodge Hotel Full time

Job Title: Food and Beverage Supervisor

Job Summary:

We are seeking a highly motivated and experienced Food and Beverage Supervisor to join our team at Mercure Staines upon Thames Lodge Hotel. As a Food and Beverage Supervisor, you will be responsible for leading the team and ensuring the smooth operation of the department.

Key Responsibilities:

  • Lead the team and motivate them to deliver exceptional customer service
  • Assist the Management team in the smooth operation of the department
  • Support and deliver training to team members
  • Deal with guest complaints and react in a friendly and efficient manner
  • Work and cooperate with colleagues to enhance the guest experience
  • Continually develop new knowledge and skills to ensure best practice service delivery

Requirements:

  • Strong leadership and communication skills
  • Ability to work under pressure and multitask
  • Good knowledge of Hotel's products and auditing procedures
  • Ability to ensure the department is always prepared for business and forthcoming days service
  • Good command of English language to enable communication with the team

About Us:

Mercure Staines upon Thames Lodge Hotel is a beautiful place situated on the banks of the River Thames. We offer a scenic terrace area, free Wi-Fi throughout, free limited car parking, and modern rooms with river views. Our Riverside Restaurant serves up local fresh British cuisine.



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