Food and Beverage Team Leader
6 days ago
Job Title: Food and Beverage Supervisor
Job Summary:
We are seeking a highly motivated and experienced Food and Beverage Supervisor to join our team at Mercure Staines upon Thames Lodge Hotel. As a Food and Beverage Supervisor, you will be responsible for leading the team and ensuring the smooth operation of the department.
Key Responsibilities:
- Lead the team and motivate them to deliver exceptional customer service
- Assist the Management team in the smooth operation of the department
- Support and deliver training to team members
- Deal with guest complaints and react in a friendly and efficient manner
- Work and cooperate with colleagues to enhance the guest experience
- Continually develop new knowledge and skills to ensure best practice service delivery
Requirements:
- Strong leadership and communication skills
- Ability to work under pressure and multitask
- Good knowledge of Hotel's products and auditing procedures
- Ability to ensure the department is always prepared for business and forthcoming days service
- Good command of English language to enable communication with the team
About Us:
Mercure Staines upon Thames Lodge Hotel is a beautiful place situated on the banks of the River Thames. We offer a scenic terrace area, free Wi-Fi throughout, free limited car parking, and modern rooms with river views. Our Riverside Restaurant serves up local fresh British cuisine.
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