Technical Sales and Support Expert

2 weeks ago


Tadcaster, North Yorkshire, United Kingdom Edmund Optics Full time
Key Responsibilities:
  • Manage the Product Support Team to maximize customer satisfaction and revenue growth
  • Develop and implement a long-term strategy for continuous improvement
  • Work closely with Sales & Applications Engineers to ensure adequate phone, email, and chat coverage
  • Assist with complex technical inquiries as needed
  • Participate in tradeshows and conferences
  • Interface with marketing to provide customer feedback and identify customer support needs


A competitive salary range of £65,000 - £85,000 per annum is available, depending on location and experience. Benefits include a company pension scheme, private medical & dental insurance, and extensive training and development opportunities. This office-based position can be located in York (UK), Mainz (Germany) or Lyon (France), depending on the candidate's preference.

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