Senior Cleaning Operations Manager

3 weeks ago


Harpenden, Hertfordshire, United Kingdom Cleaning Full time

 

Job Overview:

 

We are seeking a highly skilled and experienced Cleaning Account Manager to join our team in the Northwest.

 

As a key member of our operations team, you will be responsible for managing a portfolio of cleaning contracts, ensuring high levels of client satisfaction, and delivering exceptional service quality.

 

Main Responsibilities:

  • Maintain strong relationships with clients to ensure high levels of satisfaction
  • Provide and maintain high-quality service delivery
  • Manage and develop local service teams
  • Carry out ad-hoc and regular activities to support the Operations Manager
  • Ensure Health & Safety procedures and legislation are adhered to
  • Continuously improve service delivery, cost savings, and account growth

 

Requirements:

  • Excellent interpersonal and people management skills
  • Leadership and motivational skills with the ability to plan ahead, work under pressure, and influence at a senior level
  • Experience with financial forecasting, budgeting, and analysis
  • Working knowledge of Health and Safety systems in the cleaning industry
  • Ability to work to tight deadlines and prioritize tasks
  • Strong commercial awareness, financial management, and IT literacy
  • Passionate, flexible, trustworthy, and innovative

 

What We Offer:

  • Opportunity to work with a fast-growing specialist FM provider
  • Employee-owned company with a strong focus on employee development and well-being
  • Competitive salary and benefits package
  • Opportunities for career progression and professional development
  • Collaborative and supportive work environment

 

About Us:

 

At Churchill, we are committed to delivering exceptional service quality and building long-lasting relationships with our clients. We are passionate about the cleaning industry and are dedicated to providing a safe and healthy environment for our clients and employees.

 

Contact Us:

 

Please submit your application, including your CV and a cover letter, to [insert contact information]. We look forward to hearing from you.



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