Communications Officer

1 month ago


Castleford, Wakefield, United Kingdom The Mid Yorkshire Teaching NHS Trust Full time
About the Role

We are seeking a highly skilled and experienced Communications Officer to join our team at The Mid Yorkshire Teaching NHS Trust. As a key member of our team, you will be responsible for providing exceptional customer service to patients, families, and healthcare professionals.

Key Responsibilities
  • Provide high-level customer service via telephone, email, and other communication channels.
  • Liaise with healthcare professionals, patients, and families to ensure effective communication and resolution of issues.
  • Manage and maintain accurate records of patient interactions and communications.
  • Develop and maintain positive working relationships with colleagues and stakeholders.
  • Contribute to the development and implementation of effective communication strategies and protocols.
Requirements
  • Excellent communication and interpersonal skills.
  • Proven experience in a customer-facing role, preferably in a healthcare setting.
  • Ability to work effectively in a fast-paced environment and prioritize tasks to meet deadlines.
  • Strong organizational and time management skills.
  • Ability to maintain confidentiality and handle sensitive information.
What We Offer

We offer a competitive salary, excellent benefits package, and opportunities for professional development and growth. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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