Communications Officer

4 weeks ago


Castleford, Wakefield, United Kingdom The Mid Yorkshire Teaching NHS Trust Full time
About the Role

We are seeking a highly skilled and experienced Communications Officer to join our team at The Mid Yorkshire Teaching NHS Trust. As a key member of our team, you will be responsible for providing exceptional customer service and communication support to our patients, staff, and stakeholders.

Key Responsibilities
  • Provide high-level customer service via telephone, email, and other communication channels.
  • Liaise with patients, staff, and stakeholders to ensure effective communication and resolution of issues.
  • Manage and maintain accurate records and databases to ensure compliance with NHS standards.
  • Develop and maintain positive working relationships with colleagues and stakeholders to ensure effective teamwork and collaboration.
  • Contribute to the development and implementation of communication strategies to improve patient experience and outcomes.
Requirements
  • Excellent communication and interpersonal skills.
  • Proven experience in a customer-facing role, preferably in a healthcare setting.
  • Ability to work effectively in a fast-paced environment and prioritize tasks to meet deadlines.
  • Strong organizational and time management skills, with attention to detail and accuracy.
  • Ability to maintain confidentiality and handle sensitive information with discretion.
What We Offer

We offer a competitive salary, excellent benefits package, and opportunities for professional development and growth. If you are a motivated and experienced Communications Officer looking for a new challenge, we would love to hear from you.



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