Complaints Resolution Advocate

4 days ago


Nottingham, Nottingham, United Kingdom Fairways Hotel Full time

**About Us**

Fairways Hotel is a leading provider of customer service solutions, and we are currently seeking a skilled Complaints Resolution Advocate to join our team in Nottingham.

This is a unique opportunity to work with a dynamic and forward-thinking organization that is committed to delivering exceptional customer experiences. As a Complaints Resolution Advocate, you will be responsible for resolving complex insurance complaints and ensuring that customers receive a fair and consistent outcome.

**Requirements:**

  • Good working knowledge of complaint procedures within financial services, particularly FCA rules and guidelines in relation to general insurance.
  • Excellent communication and interpersonal skills.
  • The ability to work in a fast-paced environment.

**Estimated Salary:** £30,000 - £40,000 per annum (dependent on experience).

**Benefits:**

  • Competitive salary.
  • Opportunities for career growth and development.


  • Nottingham, Nottingham, United Kingdom Capital One Full time

    Our Complaints Resolution team is the customer advocacy at the heart of our operation. They resolve problems for customers who need our support, using critical thinking and understanding of Capital One and industry-wide policies and processes. As a member of this team, you must have a passion for being the voice of our customers and be able to think...


  • Nottingham, Nottingham, United Kingdom Capital One Full time

    About This RoleCapital One is seeking a skilled Customer Complaints Case Handler to join our Complaints Resolution team. As a member of this team, you will be the voice of our customers, advocating for their needs and resolving their concerns in a fair and timely manner.Key ResponsibilitiesManage customer complaints from receipt to resolution, including a...


  • Nottingham, Nottingham, United Kingdom Countrywide Full time

    Customer Service Resolution SpecialistWe are seeking a skilled Customer Service Resolution Specialist to join our Customer Care team in a dynamic role that requires excellent communication and problem-solving skills.This is an exciting opportunity to work for a leading property services group, specialising in residential lettings. As a Customer Service...


  • Nottingham, Nottingham, United Kingdom Newmedica Full time

    Job OverviewNewmedica is a leading provider of NHS ophthalmology services in England, offering outpatient appointments, diagnostic testing, and eye surgery. We strive to improve lives through better sight and eye health, caring for thousands of NHS and private patients annually across the country.As a key member of our team, the Complaints and Patient...


  • Nottingham, Nottingham, United Kingdom Countrywide Full time

    Countrywide is the UK's largest Property Services Group, specialising in residential lettings. We strive to provide a market-leading service, and occasionally things do go wrong.This is where our Customer Complaints Administrators play a pivotal role, ensuring that our customer's concerns are dealt with in a professional manner.We're looking for individuals...

  • Opticians Specialist

    1 month ago


    Nottingham, Nottingham, United Kingdom Boots Opticians Full time

    About the RoleWe are seeking a skilled Customer Liaison Specialist to join our team at Boots Opticians. As a key member of our Customer team, you will provide resolution to customer enquiries and complaints through written, social, and telephonic contact.You will work closely with our outsourced suppliers, taking escalated calls and offering training support...


  • Nottingham, Nottingham, United Kingdom Nottingham University Hospitals NHS Trusts Full time

    About Us">We play a central role in supporting the health and wellbeing of our local population. With over 19,000 staff, we are one of the biggest employers in the city.">Job Description">This role requires the highest degree of sensitivity, communication and integrity. The post holder will identify and establish relationships with families and carers as...


  • Nottingham, Nottingham, United Kingdom Wallace Hind Selection Full time

    Wallace Hind Selection, a renowned design house, importer and wholesaler of furniture to the UK market, is seeking an experienced Customer Service Business Manager to join their team in Long Eaton. This pivotal role will play a key part in ensuring the smooth resolution of customer issues or delays, as well as the timely processing of customer orders and...


  • Nottingham, Nottingham, United Kingdom Quality Service Recruitment Full time

    Administrative Assistant RoleWe are seeking an experienced administrative assistant to join our team at Quality Service Recruitment. The successful candidate will be responsible for providing exceptional customer service and supporting our sales team in a busy office environment.Key Responsibilities:Comply with departmental processes and procedures,...


  • Nottingham, Nottingham, United Kingdom Delta by Marriott Nottingham Belfry Full time

    Main Responsibilities:As a Reception Services Supervisor at Delta by Marriott Nottingham Belfry, you will be responsible for providing exceptional customer service to our guests. This includes reviewing room allocations, advising on rates, packages, and promotions, handling guest issues and complaints, and maximizing revenue.Requirements:Previous experience...


  • Nottingham, Nottingham, United Kingdom CRA Legal Full time

    CRA Legal is seeking an experienced Childcare Solicitor to join their reputable Childcare Department in Nottingham.The ideal candidate will have a strong background in children law matters, including domestic abuse, neglect, care proceedings, and adoption. They will be responsible for running a varied caseload, performing advocacy during hearings, and...


  • Nottingham, Nottingham, United Kingdom Quality Service Recruitment Full time

    We are seeking an experienced administrator to join our team as soon as possible. The successful candidate will be responsible for handling customer inquiries, processing sales orders, and maintaining accurate records.Key Responsibilities:Comply with departmental processes and procedures, including the use of the ELMS system for sales order processing and...


  • Nottingham, Nottingham, United Kingdom The Channel Recruiter Ltd Full time

    Job Summary: We are seeking a skilled Credit Controller to join our team. As a key member of our finance department, you will be responsible for managing our company's cash flow and ensuring timely payments from customers.Key Responsibilities:Process and vet credit stopped orders to minimize complaints from sales and customers.Identify and collect overdue...


  • Nottingham, Nottingham, United Kingdom Hickory's Smokehouse Full time

    About Hickory's Smokehouse\Helpers put their hearts into delivering a top-notch dining experience at Hickory's Smokehouse, and we're looking for a seasoned Assistant Manager to take the reins. Located in Nuthall, Nottingham, our bustling eatery serves up mouth-watering BBQ delights that keep our guests coming back for more. If you have what it takes to...


  • Nottingham, Nottingham, United Kingdom Brook Street UK Full time

    About Brook Street UK:We are a leading recruitment agency with a strong presence in the UK job market.Job Overview:This is an exciting opportunity to join our team as a Key Account Business Development Professional, where you will be responsible for identifying and developing new business relationships with key clients.Salary:The salary for this role is...


  • Nottingham, Nottingham, United Kingdom Delta by Marriott Nottingham Belfry Full time

    Job DescriptionWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Delta by Marriott Nottingham Belfry hotel.About the RoleThis is an excellent opportunity for a customer-focused individual who enjoys working in a fast-paced environment. As a Customer Service Representative, you will be the first point of contact...


  • Nottingham, Nottingham, United Kingdom Harper Recruitment Group Full time

    Customer Service Supervisor RoleWe are seeking a proactive leader to support the Customer Service Team in delivering exceptional service to a global customer base.The Customer Service Supervisor will manage escalated enquiries, authorise goodwill gestures, monitor team performance, and ensure the customer service operations run smoothly.Key...


  • Nottingham, Nottingham, United Kingdom InHealth Group Full time

    About InHealth GroupInHealth Group is the UK's largest specialist provider of diagnostic and healthcare solutions. Our mission is to be the preferred provider of high-quality diagnostics and healthcare solutions in hospitals and in accessible community settings, serving patients from 1,000 locations by 2025.Job OverviewWe are seeking a skilled Healthcare...


  • Nottingham, Nottingham, United Kingdom Gleeds Full time

    Director Cost Manager Job Description About the Role:The Director of Cost Management will be a leading member of our management team, responsible for representing the company as an ambassador. This role requires strategic thinking and effective leadership to drive business growth.Responsibilities: Develop and implement cost management strategies to achieve...


  • Nottingham, Nottingham, United Kingdom Gleeds Full time

    About the RoleWe are seeking a highly skilled and experienced Project Director Cost Manager to join our team at Gleeds. As a key member of our team, you will be responsible for leading and managing a team of cost managers at various grades, formulating and managing strategies to deliver business objectives, and ensuring that projects are managed in...