Lead Sales Performance Manager

1 month ago


Lisburn, United Kingdom ENGINEERINGUK Full time

We are seeking a highly skilled and experienced individual to join our team as a Team Manager for our Clothing & Home department in Enniskillen. The successful candidate will be responsible for leading the majority of our colleague population and driving sales, commerciality, and service standards within their store.

Key Responsibilities
  1. Driving a Selling Culture: Utilise your leadership skills to drive a selling culture within the team, focusing on increasing sales and customer satisfaction.
  2. Raising Performance and Capability: Consistently raise the performance and capability of the team to support developing internal talent, ensuring that colleagues have the necessary skills to excel in their roles.
  3. Data-Driven Decision Making: Use data to inform operational decisions, identifying opportunities for improvement and implementing changes to drive business results.
  4. Continuous Improvement: Implement a continuous improvement mentality within the team, working in partnership with the wider team to drive innovation and excellence.
  5. Customer Service: Energise your team to deliver first-class customer service within a fast-paced environment, ensuring that customers receive an exceptional experience.

About You

  • You will have excellent leadership and communication skills, with the ability to motivate and inspire your team to achieve their best.
  • You will be experienced in sales and customer service, with a proven track record of driving sales growth and improving customer satisfaction.
  • You will be able to utilise data to inform decision making, identifying opportunities for improvement and implementing changes to drive business results.
  • You will be passionate about delivering exceptional customer service, with a focus on creating a positive customer experience.

Salary

We offer a competitive salary of £25,000 - £30,000 per annum, depending on experience.

Benefits

We offer a range of benefits, including healthcare, pension scheme, and employee discounts.



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