Technical Desktop Specialist
1 week ago
TransPerfect is a leading provider of translation services worldwide.
Job Overview:This is a Junior IT Support Desktop Specialist role, an entry-level position for someone with 0 to 2 years of experience. The successful candidate will work in our London office.
Key Responsibilities:- Installation and support of PC and some Apple hardware and software.
- Providing assistance to end-users regarding workstation and peripheral performance and use requests.
- Analyze, diagnose, and resolve workstation and peripheral problems, recommending corrective hardware and software solutions, including remote repair.
- Logging, reporting, and monitoring helpdesk requests according to procedures.
- Fluency in the English language.
- Strong interpersonal skills and ability to interact favorably with a wide variety of people.
- Self-motivated and with reasoning skills.
- Must be familiar with Microsoft Windows Desktop Operating Systems (Windows 10 and 11).
- Mac OS X knowledge desirable.
- Office productivity software knowledge, such as Microsoft Outlook, Word, Excel, etc.
- Knowledge of basic networking and connectivity - DHCP, DNS, Cabling, etc.
- Knowledge of antivirus and spyware removal techniques.
- Problem-solving skills and technical aptitude.
- Documented problem-solving skills and technical abilities.
- Willingness to learn and grow within the company.
- Able to work collaboratively in a team environment.
- Familiarity with Microsoft Active Directory beneficial.
Salary Estimate: Based on your qualifications and experience, we expect to offer a salary between £25,000 and £30,000 per annum.
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