Technical Desktop Specialist

1 week ago


London, Greater London, United Kingdom TransPerfect Full time
About Us

TransPerfect is a leading provider of translation services worldwide.

Job Overview:

This is a Junior IT Support Desktop Specialist role, an entry-level position for someone with 0 to 2 years of experience. The successful candidate will work in our London office.

Key Responsibilities:
  • Installation and support of PC and some Apple hardware and software.
  • Providing assistance to end-users regarding workstation and peripheral performance and use requests.
  • Analyze, diagnose, and resolve workstation and peripheral problems, recommending corrective hardware and software solutions, including remote repair.
  • Logging, reporting, and monitoring helpdesk requests according to procedures.
Requirements:
  • Fluency in the English language.
  • Strong interpersonal skills and ability to interact favorably with a wide variety of people.
  • Self-motivated and with reasoning skills.
  • Must be familiar with Microsoft Windows Desktop Operating Systems (Windows 10 and 11).
  • Mac OS X knowledge desirable.
  • Office productivity software knowledge, such as Microsoft Outlook, Word, Excel, etc.
  • Knowledge of basic networking and connectivity - DHCP, DNS, Cabling, etc.
  • Knowledge of antivirus and spyware removal techniques.
  • Problem-solving skills and technical aptitude.
  • Documented problem-solving skills and technical abilities.
  • Willingness to learn and grow within the company.
  • Able to work collaboratively in a team environment.
  • Familiarity with Microsoft Active Directory beneficial.

Salary Estimate: Based on your qualifications and experience, we expect to offer a salary between £25,000 and £30,000 per annum.



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