Strategic Programme Director

2 weeks ago

London, Greater London, United Kingdom M&G plc. Full time
Transforming Client Experience at M&G

In our mission to give everyone real confidence to put their money to work, we're seeking a seasoned Programme Manager to lead the charge on client transformation initiatives. As a key member of our Technology and Business Change function, you'll partner with the Distribution business to deliver strategic initiatives that support our client experience strategy.

With a focus on Digital Marketing and Client Analytics for 2025, you'll lead and own the delivery roadmap for your respective initiatives, driving business outcomes and ensuring technology and business change controls are observed. Your expertise in project portfolio management, including programme delivery within asset management, will be invaluable in this role.

Key Responsibilities:
  • Lead on client transformation initiatives, working with the business to define clear and compelling goals, business outcomes, and plans to execute their delivery.
  • Lead and own the delivery roadmap for your respective initiatives.
  • Lead and drive your initiatives in line with priorities set out by MGG ExCom and Distribution Heads of Business.
  • Provide leadership for your initiatives, including responsibility for ongoing development of M&G client-facing systems and data, simplifying the service model, and improving processes aligned to a wider vision of the experience value chain.
  • Create project and programme structures that support business and technology teams in delivering effect.
  • Lead and mentor project teams, ensuring best practices are embedded within the portfolio.
  • Ensure technology and business change controls are observed and when delivering initiatives.
  • Develop and maintain strong relationships with key stakeholders and meet their delivery requirements, coordinating, consolidating, and prioritizing demand and managing dependencies.
  • Accelerate feasibility, design, and delivery in support of business outcomes, ensuring great client outcomes.
  • Have ownership and accountability to deliver complex initiatives on behalf of the Sales, Servicing, and Marketing Teams.

Key Knowledge, Skills & Experience:
  • Expert knowledge of distribution and client servicing systems, data, processes, and emerging trends.
  • Experience in project portfolio management, including programme delivery within asset management.
  • A proven ability to influence and persuade stakeholders up to C-suite, coordinating and meeting demands from multiple stakeholders.
  • An experienced change leader, capable of creating and delivering strategic plans, with accountability for several million £ budgets.
  • Experienced leading teams of direct staff, matrix staff, and strategic partners.
  • Experience of project management methodologies and Agile methods, preferably alongside client and ABOR data and client analytics.
  • Knowledge of Salesforce, Adobe Experience Manager, and Client Reporting solutions.

Personal Attributes:
  • An open, collaborative, and adaptive leadership style, capable of building strong partnerships across the organisation and with external 3rd parties.
  • A clear communicator that can engage a team around a common purpose and vision, inspiring a diverse and geographically disparate organisation.
  • A highly analytical thinker that makes objective decisions based on data, but is equally comfortable leveraging professional experience and instinct in the absence of good or complete data.
  • A driven individual with a relentless focus on delivering business outcomes, setting the bar high and building a high-performance one-team culture.
  • A thoughtful but confident team player, able to inspire confidence in senior stakeholders regarding judgment and measured risk-taking.

  • Strategic Programme Director

    4 weeks ago

    London, Greater London, United Kingdom Travelers Full time

    Programme Director - Europe OpportunityAt Travelers, we're committed to delivering exceptional results and empowering our teams to excel. As our Programme Director - Europe, you'll play a key role in driving our strategic goals forward.Key Responsibilities:Develop and implement comprehensive programme plans aligned with our organisational objectivesLead...

  • Strategic Programme Director

    7 days ago

    London, Greater London, United Kingdom Mace Full time

    At Mace, we redefine the boundaries of ambition by creating responsible places that bring transformative impact to people, communities and societies worldwide. Our purpose is centred around delivering exceptional project outcomes through our unique combination of leading-edge expertise and project delivery consultancy.We are currently seeking a Strategic...

  • Strategic Programme Director

    4 days ago

    London, Greater London, United Kingdom AtkinsRéalis Full time

    What We OfferAs a Strategic Programme Director at AtkinsRéalis, you will have the opportunity to make a significant impact on our business and contribute to shaping the future of our industry. About the RoleThis role will involve leading cross-functional teams to deliver high-profile programmes, developing strategic plans, and fostering strong relationships...

  • Strategic Programme Director

    4 weeks ago

    London, Greater London, United Kingdom cv-library.co - Jobboard Full time

    Our client, a leader in the water sector, is currently seeking a Programme Director (Wastewater) to take a strategic lead role within Southern Water (SWS). This is a permanent position offering a fantastic opportunity to lead the team in all aspects of wastewater delivery.Key Responsibilities:Lead the team in all aspects of wastewater deliveryProvide...

  • Strategic People and Culture Director

    4 weeks ago

    London, Greater London, United Kingdom Director File Full time

    About the Opportunity:We are seeking a seasoned Director of People and Culture to drive business growth and enhance employee engagement. As a key member of our leadership team, you will be responsible for developing and implementing strategic plans to improve our organizational culture and employee experience.Key Responsibilities:Develop and implement...

  • Strategic Programme Director

    1 month ago

    London, Greater London, United Kingdom Theirworld Full time

    Job Title: Strategic Programme DirectorOur organisation, Theirworld, is seeking a highly skilled and experienced Strategic Programme Director to lead our programme management team. As a key member of our leadership team, you will be responsible for overseeing the development and implementation of our programmes, ensuring they are delivered to the highest...

  • Strategic People Director

    4 weeks ago

    London, Greater London, United Kingdom Director File Full time

    About the Opportunity:We are seeking a highly skilled and experienced Director of People and Culture to join our leadership team at Director File.Key Responsibilities:Develop and implement strategies to drive business growth and improve employee engagement.Lead and manage a team of HR professionals to deliver HR services.Collaborate with senior leaders to...

  • IT Strategic Assurance Lead

    2 weeks ago

    London, Greater London, United Kingdom Director File Full time

    Director of IT Risk Assurance Job DescriptionOur company's technology risk assurance team is growing, and we're seeking a Director to lead the strategic direction and delivery of their IT Audit requirements. As a key member of the national leadership team, you will oversee the delivery of high-quality work and develop the team members working alongside...

  • Strategic Programme Director

    4 weeks ago

    London, Greater London, United Kingdom Travelers Full time

    Who You AreAs a Programme Director at Travelers Insurance, you will be the primary point of accountability to Senior Leadership for the management and implementation of the Programme.What You Will DoInitiate and set goals for the programme aligned with the strategic objectives of the organisation.Plan the programme from business readiness to completion...

  • Strategic Programme Director

    3 weeks ago

    London, Greater London, United Kingdom DEC Full time

    The Disasters Emergency Committee (DEC) invites applications for a Strategic Programme Director to lead our Programme Management team.The successful candidate will have experience in managing similar portfolios in humanitarian organisations, with demonstrable leadership qualities and a proven ability to represent organisations at the highest level.This is a...

  • Strategic People and Culture Director

    4 weeks ago

    London, Greater London, United Kingdom Director File Full time

    About the Role:We are seeking a highly skilled and experienced Director of People and Culture to join our leadership team. As a key member, you will be responsible for developing and implementing strategies to drive business growth and improve employee engagement.Key Responsibilities:Develop and implement people and culture strategies to drive business...

  • Strategic Operations Director

    1 week ago

    London, Greater London, United Kingdom Newham Community Renewal Programme Ltd Full time

    At MSI Reproductive Choices, we are dedicated to delivering high-quality sexual and reproductive healthcare globally. Our mission is to ensure that everyone has access to the care they need, regardless of their background or circumstances.The role of Associate Director, Strategic Operations plays a critical part in driving this mission forward. You will work...

  • Strategic Commercial Programme Director

    4 days ago

    London, Greater London, United Kingdom INEOS Automotive Full time

    Commercial Programme LeadInEOS Automotive seeks an experienced Strategic Commercial Programme Director to drive commercial team processes and manage the Commercial team's plans, ensuring they support and align with the overall commercial strategy. This role is a key component of our growing business, requiring strong leadership skills and experience in...

  • Strategic Programme Director

    2 weeks ago

    London, Greater London, United Kingdom Gymshark Full time

    About UsGymshark is a leading player in the global fitness industry, driven by a mission to unite the conditioning community. We empower individuals to reach their full potential through innovative products and experiences.We're seeking an exceptional Strategic Programme Director to lead our IRL Programme, ensuring its successful delivery across all regions....

  • Strategic Programme Director

    2 weeks ago

    London, Greater London, United Kingdom TRS Staffing Solutions Full time

    About the RoleWe are seeking a highly skilled Strategic Programme Director to join our team at TRS Staffing Solutions. As a Senior Planning Manager, you will play a key role in managing planning activities, coordinating with project teams, developing project schedules and analyzing data.Key Responsibilities:Oversee planning processes to ensure timely...

  • Strategic Programme Director

    1 week ago

    London, Greater London, United Kingdom AtkinsRéalis Full time

    At AtkinsRéalis, we are seeking a Strategic Programme Director to join our Project & Programme Services team. As a key member of our team, you will play a vital role in shaping the future of our organisation.About UsWe are a world-leading design, engineering, and project management organization that connects people, data, and technology to transform the...

  • Programme Director

    5 days ago

    London, Greater London, United Kingdom Berwick Partners Full time

    Senior Programme DirectorOur client, a leading Aerospace and Defence business, delivers complex control systems, pneumatic solutions, and data management technologies.The Senior Programme Director will oversee strategic planning, execution, and delivery of significant customer programmes.Main ResponsibilitiesStrategic Leadership: P&L accountability for...

  • Strategic Programme Director for Adult Social Care

    4 weeks ago

    London, Greater London, United Kingdom Aaptuk Full time

    About the RoleWe are seeking a highly experienced professional to take on the role of Programme Director for London ADASS. The successful candidate will provide strategic leadership, manage programme activities, and set future work priorities for London ADASS in collaboration with Directors of Adult Social Services (DASSs) across London.The ideal candidate...

  • Strategic Programme Director

    3 weeks ago

    London, Greater London, United Kingdom Ark Full time

    Job Title: Strategic Programme DirectorAbout the Role:This is an exciting opportunity for a skilled and experienced individual to join the Ark team as a Strategic Programme Director. The successful candidate will play a crucial role in driving excellence across teams and bringing cohesion to Ark Institute's professional development portfolio.Key...

  • Strategic Account Director Member Engagement

    4 weeks ago

    London, Greater London, United Kingdom MSL McKesson Strategic Services Limited Full time

    At MSL McKesson Strategic Services Limited, we are seeking a highly skilled Strategic Account Director to join our team. This role will play a key part in developing and implementing strategies to drive growth and improve performance across our customer base.The successful candidate will have a strong understanding of the US generic pharmaceutical market and...