Complaints Resolution Specialist
1 month ago
Job Summary:
We are seeking an experienced Complaints Advisor to join our team at S4 Personnel Ltd. As a Complaints Advisor, you will be responsible for managing escalated complaints and providing excellent customer service to our clients.
Key Responsibilities:
- Respond to and resolve complaints received in an appropriate manner
- Update the database with every conversation and flag-up any potential issues to the Team Leader
- Complete regular reports summarizing complaints and actions
- Build good work-relationships with other departments to resolve complaints
- Work to SLAs and be monitored against these
Requirements:
- Experience of Final Response letters is advantageous
- Ability to work in a busy environment and meet deadlines
- Excellent communication and problem-solving skills
What We Offer:
We offer a competitive salary and a chance to work with a reputable company. If you are a motivated and organized individual with excellent customer service skills, we would like to hear from you.
How to Apply:
Please submit your CV and a cover letter outlining your experience and qualifications. We look forward to receiving your application.
-
Complaints Resolution Specialist
2 weeks ago
Slough, Slough, United Kingdom Candidate Source Full timeJob Summary:We are seeking a skilled Complaints Resolution Specialist to join our team at Candidate Source. As a Motor Complaint Handler, you will be responsible for investigating and resolving customer complaints in a fair and timely manner.Key Responsibilities:* Investigate customer complaints and gather evidence to support or refute claims* Work with...
-
Motor Complaint Resolution Specialist
2 weeks ago
Slough, Slough, United Kingdom Candidate Source Full timeWe are seeking a skilled Motor Complaint Resolution Specialist to join our team at Candidate Source. As a key member of our finance provider, you will be responsible for investigating and resolving customer complaints in a fair and timely manner.Your key responsibilities will include:Logging new complaints and loading customer cases onto our client...
-
Complaints Resolution Specialist
2 months ago
Slough, Slough, United Kingdom Cardo Group Full timeAbout Cardo GroupCardo Group is a family of companies delivering building maintenance services to local authorities, social housing providers, and their residents.We provide quality, value for money maintenance, compliance, and retrofit services across the south west, south east, and midlands.Job Title: Complaints AdministratorWe are seeking a skilled...
-
Complaints Resolution Specialist
2 months ago
Slough, Slough, United Kingdom Cardo Group Full timeAbout Cardo GroupCardo Group is a family of companies delivering building maintenance services to local authorities, social housing providers, and their residents.We are a multi-company group providing quality, value-for-money maintenance, compliance, and retrofit services across the south west, south east, and midlands.Job OverviewWe are currently seeking a...
-
Complaints Resolution Specialist
3 weeks ago
Slough, Slough, United Kingdom S4 Personnel Ltd Full timeJob Title: Complaints AdvisorJob Summary:We are seeking an experienced Complaints Advisor to join our team at S4 Personnel Ltd. As a Complaints Advisor, you will be responsible for managing escalated complaints and providing excellent customer service to our clients.Key Responsibilities:Respond to and resolve complaints received in an appropriate...
-
Complaints Resolution Specialist
3 weeks ago
Slough, Slough, United Kingdom S4 Personnel Ltd Full timeJob Title: Complaints AdvisorJob Summary:We are seeking an experienced Complaints Advisor to join our team at S4 Personnel Ltd. As a Complaints Advisor, you will be responsible for managing escalated complaints and providing excellent customer service to our clients.Key Responsibilities:Respond to and resolve complaints received in an appropriate...
-
Motor Complaint Resolution Specialist
2 weeks ago
Slough, Slough, United Kingdom Candidate Source Full timeJob DescriptionWe are seeking a skilled Motor Complaint Handler to join our team at Candidate Source. As a Motor Complaint Handler, you will be responsible for resolving customer complaints in a fair and timely manner.Key Responsibilities:Loading complaints onto our systemDiscussing complaint points with customersCollecting and reviewing evidence to...
-
Motor Complaint Resolution Specialist
2 weeks ago
Slough, Slough, United Kingdom Candidate Source Full timeWe are seeking a skilled Motor Complaint Handler to join our team at Candidate Source.As a Motor Complaint Handler, you will be responsible for loading complaints onto our system, discussing key points with customers, collecting and reviewing evidence to understand the situation in detail, and concluding the outcome in a final response letter.Key...
-
Administrative Support Specialist
1 month ago
Slough, Slough, United Kingdom Cardo Full timeAbout Cardo GroupCardo Group is a family of companies delivering building maintenance services to local authorities, social housing providers, and their residents. Our multi-company group provides quality, value for money maintenance, compliance, and retrofit services across the south west, south east, and midlands.Job Title: Complaints AdministratorWe are...
-
Administrative Contract Specialist
1 month ago
Slough, Slough, United Kingdom Cardo Group Full timeAbout Cardo GroupCardo Group is a family of companies delivering building maintenance services to local authorities, social housing providers, and their residents.We provide quality, value for money maintenance, compliance, and retrofit services across the south west, south east, and midlands.Job Title: Complaints AdministratorWe are seeking a skilled...
-
Administrative Support Specialist
4 weeks ago
Slough, Slough, United Kingdom Cardo Full timeAbout Cardo GroupCardo Group is a family of companies delivering building maintenance services to local authorities, social housing providers, and their residents. Our multi-company group provides quality, value for money maintenance, compliance, and retrofit services across the south west, south east, and midlands.Job Title: Complaints AdministratorWe are...
-
Administrative Support Specialist
4 weeks ago
Slough, Slough, United Kingdom Cardo Full timeAbout Cardo GroupCardo Group is a family of companies delivering building maintenance services to local authorities, social housing providers, and their residents. Our multi-company group provides quality, value for money maintenance, compliance, and retrofit services across the south west, south east, and midlands.Job Title: Complaints AdministratorWe are...
-
Customer Experience Specialist
1 month ago
Slough, Slough, United Kingdom Cardo Full timeAbout Cardo GroupCardo Group is a family of companies delivering building maintenance services to local authorities, social housing providers, and their residents. Our multi-company group provides quality, value for money maintenance, compliance, and retrofit services across the south west, south east, and midlands.Job Title: Complaints AdministratorWe are...
-
Administrative Contract Specialist
1 month ago
Slough, Slough, United Kingdom Cardo Group Full timeAbout Cardo GroupCardo Group is a family of companies delivering building maintenance services to local authorities, social housing providers, and their residents.We provide quality, value for money maintenance, compliance, and retrofit services across the south west, south east, and midlands.Job Title: Complaints AdministratorWe are seeking a skilled...
-
Chemical Testing Liaison Officer
7 days ago
Slough, Slough, United Kingdom Omega Resource Group Full timeKey ResponsibilitiesCoordinate with customers for water testing services and manage sample collections and deliveriesCommunicate regularly with couriers, customers, and internal lab teams to ensure sample requirements are met and delivered on timeRespond promptly and professionally to customer queries, managing interactions through calls, emails, and LIMS...
-
Building Services Administrator
4 weeks ago
Slough, Slough, United Kingdom Cardo Group Full timeAbout Cardo GroupCardo Group is a family of companies delivering building maintenance services to local authorities, social housing providers, and their residents.We are a multi-company group providing quality, value-for-money maintenance, compliance, and retrofit services across the south west, south east, and midlands.Our MissionWe aim to maintain and...
-
Compliance Specialist
2 weeks ago
Slough, Slough, United Kingdom ICDS Full timeJob Title: Compliance SpecialistJob Summary:We are seeking a highly skilled Compliance Specialist to join our team at ICDS. As a Compliance Specialist, you will be responsible for ensuring that all MEP projects are completed in accordance with company procedures and regulations.Key Responsibilities:* Control and collate MEP project documentation* Follow and...
-
Vehicle Off Road Performance Specialist
2 weeks ago
Slough, Slough, United Kingdom Ayvens Full timeJob PurposeAyvens is seeking a skilled professional to improve our vehicle off road (VOR) performance for customers, reducing VOR time, increasing communication, and minimizing costs.Key ResponsibilitiesManage VOR events at a transactional level, supporting the VOR Manager and handling escalations from Customer Services.Coordinate with external suppliers and...
-
Behaviour Intervention Specialist
1 week ago
Slough, Slough, United Kingdom Academics Ltd Full timeBehaviour Intervention SpecialistAcademics Ltd is seeking a Behaviour Intervention Specialist to support students with challenging behaviour in the classroom. As a Behaviour Intervention Specialist, you will play a vital role in promoting positive behaviour and emotional regulation in students.Responsibilities:* Work directly with students to promote...
-
Dental Specialist
2 months ago
Slough, Slough, United Kingdom Rodericks Dental Full timeRole OverviewRodericks Dental is seeking a dynamic and talented International Dentist to join our thriving team at Windsor Road Dental Practice. As a specialist service provider, we offer a range of comprehensive treatments, including finance options to support our patients.What We OfferExcellent discounted lab work through our UK-based, DAMAS registered...