Front Office Team Supervisor

3 weeks ago


London, Greater London, United Kingdom Klarent Hospitality Limited Full time

We are seeking a highly organized and customer-focused individual to join our Front Office Team as an Assistant Front Office Manager.

As a key member of our team, you will be responsible for ensuring that our guests receive exceptional service from check-in to check-out.

Key responsibilities include:

  • Supervising the Front Office Team to ensure seamless service delivery
  • Managing and creating memorable first impressions for all hotel users
  • Assisting the Front Office Manager in evaluating customer service levels
  • Organizing and delegating tasks to meet business needs
  • Operating with a sales focus to promote the hotel brand's loyalty scheme
  • Maximizing room occupancy at best rates
  • Implementing up-selling techniques to promote hotel services and facilities

We offer a dynamic and supportive work environment, with opportunities for growth and development within the Klarent Hospitality Group Brand Portfolio.

Klarent Hospitality operates branded hotels in key locations across the UK and Ireland, and we are committed to nurturing talent and driving superior performance and growth.


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