Senior Payroll Operations Manager

4 days ago


Nantwich, Cheshire East, United Kingdom CE Back Office Full time
Job Summary

We are seeking a highly skilled Senior Payroll Operations Manager to lead our end-to-end payroll services for allocated outsourced clients.

About the Role
  • To deliver exceptional payroll services, ensuring compliance with relevant regulations and best practices.
  • To manage a small team of payroll administrators, providing guidance and support as needed.
  • To develop and implement efficient workflows, streamlining processes and improving productivity.
  • To serve as the first point of contact for complex payroll queries and escalations.
  • To maintain strong relationships with clients, ensuring their payroll needs are met promptly and professionally.
Key Responsibilities
  1. Manage daily workload and priorities, ensuring timely completion of tasks and deadlines.
  2. Collaborate with internal stakeholders to resolve payroll-related issues and improve overall service delivery.
  3. Stay up-to-date with changing regulations, including ITEP, Pension regulations, WTR, and AWR.
  4. Ensure accurate processing of payroll calculations, including tax, NIC, student loans, and pension deductions.
  5. Utilize Excel skills, including formulas, v-look-ups, and pivot tables, to analyze and report on payroll data.
Requirements
  • Strong mathematics skills and experience in manual payroll calculations.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with clients and colleagues.
  • Relevant payroll qualification, ideally with a modified payroll background.
  • Proficiency in Excel, including advanced formulas and data analysis techniques.
What We Offer

A competitive salary of £40,000 - £60,000 per annum, depending on experience, along with a range of benefits and opportunities for career growth.

Location

This is a hybrid role, with 2 days spent in our Cheshire office (Tuesday and Thursday), allowing for flexibility and work-life balance.



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