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Credit Controller Specialist

2 months ago

Reigate, Surrey, United Kingdom Reed Full time
Job Description

Job Title: Credit Controller Specialist

Job Summary:

We are seeking a highly skilled Credit Controller Specialist to join our team at Reed. As a Credit Controller Specialist, you will play a crucial role in managing and collecting debts across a portfolio of major accounts.

Key Responsibilities:

  • Direct engagement with high-risk customers to negotiate payment solutions, using strong communication skills to balance firmness with customer retention.
  • Conduct thorough audits to identify and rectify incorrect account charges.
  • Collaborate with various departments to swiftly and accurately resolve customer issues, facilitating prompt payment.
  • Provide ledger coverage for team members during absences, ensuring continuous control and management of all active accounts.

Accountabilities:

  • Contribute to the team's success in achieving timely and efficient debt collection.
  • Ensure the recovery of overdue payments from industrial and commercial customers, maintaining the financial health of the organization.

Requirements:

  • Experience in a high-volume credit control environment.
  • Exceptional attention to detail and strong problem-solving skills.
  • Excellent communication and relationship management abilities, both internally and externally.

Benefits:

  • Contributory Pension Scheme.
  • Life Assurance.
  • Capital Increase Share Scheme.
  • Fully Subsidized Corporate Gym Membership.
  • Private Healthcare and Dental Care.
  • Flexitime and Additional Leave Options.
  • Bereavement and Casual Dress Policies.
  • Company Events and Pension.
  • Cycle to Work Scheme.
  • Enhanced Maternity and Paternity Leave.
  • Life Insurance.
  • Private Medical Insurance.
  • Employee Referral Programme.
  • Sick Pay Benefits.