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Credit Control Specialist

2 months ago

Reigate, Surrey, United Kingdom Reed Full time
Credit Control Specialist

We are seeking a skilled Credit Control Specialist to join our team at Reed. As a key member of our credit control team, you will be responsible for managing and collecting debts across a portfolio of major accounts.

Key Responsibilities
  • Direct engagement with high-risk customers to negotiate payment solutions, using strong communication skills to balance firmness with customer retention.
  • Conduct thorough audits to identify and rectify incorrect account charges.
  • Collaborate with various departments to swiftly and accurately resolve customer issues, facilitating prompt payment.
  • Provide ledger coverage for team members during absences, ensuring continuous control and management of all active accounts.
Accountabilities
  • Contribute to the team's success in achieving timely and efficient debt collection.
  • Ensure the recovery of overdue payments from industrial and commercial customers, maintaining the financial health of the organization.
Qualifications / Experience
  • Experience in a high-volume credit control environment.
  • Exceptional attention to detail and strong problem-solving skills.
  • Excellent communication and relationship management abilities, both internally and externally.
Benefits and Career Development
  • Contributory Pension Scheme
  • Life Assurance
  • Capital Increase Share Scheme
  • Fully Subsidized Corporate Gym Membership
  • Private Healthcare and Dental Care
  • Flexitime and Additional Leave Options
  • Bereavement and Casual Dress Policies
  • Company Events and Pension
  • Cycle to Work Scheme
  • Enhanced Maternity and Paternity Leave
  • Life Insurance
  • Private Medical Insurance
  • Employee Referral Programme
  • Sick Pay Benefits

We are committed to providing our employees with a supportive work environment and opportunities for professional growth. If you are a motivated individual looking to advance your career in credit control, we encourage you to apply.