Guest Services Coordinator

2 weeks ago

Witney, Oxfordshire, United Kingdom Peverel Court Care Full time
Join Our Team as a Guest Services Coordinator

We are seeking a highly organized and friendly individual to deliver exceptional guest services in a caring environment. As a Guest Services Coordinator, you will be responsible for aiding and assisting residents and guests in all areas of hospitality, enhancing their stay and visit.

Key Responsibilities:
  • Provide exceptional guest services, ensuring a warm and welcoming environment for residents and guests.
  • Uphold the excellent reputation of Peverel Court Care by challenging poor practice and addressing any identified shortfalls in performance.
  • Communicate effectively with all key stakeholders, including residents, guests, and staff, on matters of business and operational performance.
What We Offer:
  • A competitive salary of approximately £29,000 per annum.
  • A comprehensive benefits package, including excellent remuneration, paid e-learning, and access to qualified therapists through an Employee Assistance Programme (EAP).
  • A supportive and inclusive work environment, with opportunities for professional and academic qualifications.
  • A cycle to work scheme and on-site parking.
Requirements:
  • Excellent communication skills, both verbal and written, with the ability to maintain confidentiality when required.
  • A strong service mindset and flexible can-do approach.
  • Strong judgement and decision-making ability.
  • Energy, enthusiasm, and confidence to take the initiative.

Peverel Court Care provides exceptional elderly care in exclusive settings, delivered by talented and compassionate people. We respect individuals and their contribution to society, and our approach to finding, developing, and retaining our staff makes us the benchmark in premium care.

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